Help Center
Find answers to common questions about TransAgent.
Getting Started
Just visit the homepage and start typing. No account is needed for basic text translation. Sign up for free to get 3 credits and access document, image, and video translation.
TransAgent supports 130+ languages including all major world languages, regional languages, and many minority languages. We support automatic language detection for source text.
Basic text translation works without an account. To use document, image, or video translation, you need a free account. Signing up takes seconds and gives you 3 free credits.
Translation
Text: direct input up to 15,000 characters. Documents: PDF (including scanned documents with OCR), exported as DOCX. Images: JPG, PNG, WebP — up to 30 images per batch. Video translation is coming soon.
Yes. Our document translation uses OCR technology to extract text from scanned PDFs, then translates and exports as a downloadable DOCX file.
Video translation with subtitles, AI dubbing, and voice cloning is planned for a future release.
Documents: up to 100 MB per PDF. Images: up to 20 MB per image, up to 30 images per batch.
Credits & Billing
Credits are consumed per translation. Text costs 1 credit per translation, documents cost 1 credit per page, and images cost 1 credit each.
No. Purchased credits and credit-pack credits never expire. Subscription credits are replenished monthly but unused credits from the previous month do not carry over.
Visit the Pricing page and choose a credit pack (10, 50, or 200 credits) or subscribe to a plan for monthly credits. Payments are processed securely via Creem.
Yes. All purchases — subscriptions and credit packs — come with a 14-day unconditional money-back guarantee. See our Refund Policy for full details.
Account
Go to your Dashboard, scroll to the bottom of account settings, and click "Delete Account". Your personal data will be removed in accordance with our Privacy Policy.
Yes. Account management is handled through Clerk. Click your avatar in the header and go to "Manage Account" to update your email, name, or profile picture.
API
Yes, a REST API is available on Pro and Business plans for integrating translation into your workflow.
Visit the API Docs page for endpoints, authentication guides, rate limits, and code examples.